Console UI Overview

The Console provides an easy-to-use, lightweight interface that allows end users of the OS1 Platform to access Apps and Solutions developed by multiple developers. The User Interface (UI) of the Console (also known as the Console UI) features a persistent and customizable header that allows them to navigate between each App, raise support requests, and manage user preferences. This provides a simplified and consistent experience as Users onboard and accesses their Apps.

OS1 Developers can provide this seamless experience to their end-users by integrating their apps and solutions with the Console UI, eliminating the need for custom implementation of login, logout, user navigation functionality, and preference management. Learn more on how developers can integrate their apps with the Console using Integrating with Console How-to Guide.

The Console provides a single sign-in where users are routed directly into their solution from a URL that’s been created for their organization. Users do not have to sign in again when navigating between apps.

Customers can leverage the side navigation menu from the Console header to switch between apps. They also have the option to choose if the app should open in a new tab or the same window.

End users can choose what happens when they click on an app in the Console side navigation menu. When they open an app for the first time, they will be asked if they would like to open it in a new tab or the current window. This setting can be saved and changed in App Navigation Preference under User Preferences in their profile drop-down.

Developers can customize the Console UI header by adding different types of controls including a textbox, search box, auto-complete, and more. This allows developers to tailor the header controls to suit the specific needs of their application. For detailed instructions on customizing your header, refer to the Integration with Console UI guide.

We provide a text area for users to describe their issues in detail and an option to upload screenshots to help clarify their concerns. Upon submission, a ticket is automatically created to track the support request.

This will then create a ticket to track the support request.

Initially, the time zone is set to the end user’s preferences and they can personalize it as needed. The updated timezone is stored in the browser’s local storage for future sessions.

Developers can use the Console UI SDK to integrate Console UI into their applications.

The integration facilitates authentication, authorization, and seamless navigation for app users. For step-by-step instructions on integrating with the Console UI, refer to the How to: Integrate your application with the Console UI.