November 2023

New API: DLQS Aggregate API

2min
release date november 15, 2023 overview we are excited to introduce the new dlqs aggregate query, an api designed for app developers to quickly get a summarized view of transactional data key features api endpoint get /aggregate/{domain}/{type} this new endpoint is designed to provide a summarized view of transactional data it is similar to the existing /search/{domain}/{type} api but with a specific focus on aggregation, enabling a clear distinction and enhanced usability for developers example use cases get the count for the number of users in a specific team with a particular designation/role get the count for the number of tickets that are in the "open" state and assigned to an agent get the count for the number of agents in both active and inactive states single api response for multiple criteria app developers can now obtain counts of documents based on one or more criteria in a single api response enabling developers to build faster applications by eliminating redundant/multiple api calls and aggregation layers at their end refer to our updated documentation for detailed instructions and examples on how to utilize the new dlqs aggregate api